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Known Issues - April 24 Update

MisoMiso
KartRider: Drift Rep: 775
Posts: 116
Member, Administrator, Moderator, Nexon
edited 6:36PM May 29, 2024 in Official News
Hey Racers!

We would like to start off by saying thank you to all the Racers for continuing to play and enjoy KartRider: Drift!

We would like to make you all aware of the current Known Issues and resolutions of the KartRider: Drift April 2024 Update! We are doing our best to investigate and resolve these issues as quickly as possible, so please check below to see if there’s a solution to your problem!

We apologize for any inconvenience caused by these issues!

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Known Issues:
- Common -
  • (Edit Complete) Single Player Challenge Blocky Battle 3 missile box respawns in mid-air.
  • (Edit Complete) Preset thumbnail images display too big when entering Presets from Matching Lobby.
  • (Checking) Time Attack history differs from actual time.
  • (Checking, Initial fix applied) An issue where tracks of low difficulty would frequently appear in high ranks of Speed Mode.


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- PC Platform -
  • (Checking) An issue has been added where the sound intermittently does not play when adjusting the size of the game window.
    • Workaround: Adjusting the screen again will solve the issue.
  • (Checking) An issue has been added where the game intermittently closes when accessing the Settings.
    • Workaround: Resetting the Settings once will solve the issue. If the issue persists, please run the file with the client closed.
  • Some out-of-date graphics card drivers do not run the game normally.
  • When running KartRider: Drift on a PC that uses an Intel CPU (6th gen or higher) internal graphics card (also known as integrated graphics), the game may disconnect or close.
    • Workaround: Please update the compatibility mode of the game executable file to “Windows 7” and then run the game.
      • The game executable is "Kartdrift.exe" within the installation folder. If you are on Steam, simply right click the game and select "Properties" -> "Local Files" -> "Browse." If you are on Nexon launcher see the below image for the default file path.
        faq-file-path-screenshot-copy.png
      • Right-click the executable file, then select the “Compatibility” tab, from there please change the compatibility mode to "Windows 7."
        faq-compait.png
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- Mobile Platform -
  • (Checking) Voice chat does not function on iOS devices after locking the screen or putting KartRider: Drift in the background.
    • Workaround: You can use the voice chat by closing the game application and restarting.
  • (Checking) Voice chat is heard from the device on the iOS device when using some Bluetooth devices and entering a custom race.
    • Workaround: Connect the affected Bluetooth device again after entering the custom race.
  • (Working on Fix) Issue where sometimes voice chat cannot be activated.
    • Workaround: This bug occurs intermittently in Squad mode, and can be fixed by restarting the game.
  • (Checking) When downloading patches from IOS, epilogue video plays instead of cinematic video.
  • Solution: The video does not play again after the initial appearance.


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- Console Platform -
  • (Edit Complete) Issue where the menu focus occasionally disappears when accessing the Settings while in a Party.

We apologize for any inconvenience caused by these issues. We promise to work as quickly as possible to resolve these issues and any others that arise!
OSFool