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Game crashes
Koushiro
KartRider: Drift Rep: 10
Post: 1
Member
in Tech Support
Comments
HELP!!!!!
I have the same thing on Steam. I did find an application error in the event log:
Faulting application name: KartRider-Win64-Shipping.exe, version: 4.24.3.0, time stamp: 0x00000000
Faulting module name: NexonAnalytics64.dll, version: 2.5.0.0, time stamp: 0x5ec66bae
Exception code: 0xc0000409
Fault offset: 0x00000000001f1dcc
Faulting process id: 0x3be4
Faulting application start time: 0x01d63a0b396bd147
Faulting application path: \Program Files (x86)\Steam\steamapps\common\KartRider Drift Closed Beta\KartRider\Binaries\Win64\KartRider-Win64-Shipping.exe
Faulting module path: \Program Files (x86)\Steam\steamapps\common\KartRider Drift Closed Beta\KartRider\Binaries\Win64\NexonAnalytics64.dll
Report Id: 326e92aa-02b3-4381-9557-6871b77235d3
Faulting package full name:
FYI: everytime this happens, I validate steam local files and there is always 6 files missing. I download them, and always same thing happens. Rinse and Repeat
Solved: the joypad make the game crash. Remove your pad and the game will start! (i have a ps4 Controller)
Hello everyone.
I think the best way to narrow down crashes is to eliminate as much potential external interference as possible, see if it works smoothly without anything interfering (if it doesn't then we've already narrowed it down a lot), and then slowly switch things back on. Here are a few steps you can try, and as always, we appreciate any feedback, or if you locate any issues.
1. Set both the "KartRider" file and your launcher (Nexon/Steam) to run as admin by doing the following ->Right click->Properties->Compatibility->Change Settings for all users->Run as admin.
2. Restart computer in Safe Mode with Networking -> https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode (you can do clean boot in favor of this if you want, but if it doesn't work, go back to this one)
3. Disable any security software (antivirus/firewall etc.)
4. Run game
--- If this works
1. Clean boot with same parameters -> https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
--- If this works
1. Re-enable security software
--- If this works
1. Turn back on any programs important to you and start narrowing things down from here.
Again, any feedback is appreciated!
I can confirm also that I had the same crash and it was resolved by unplugging my ps4 controller.