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Please Help!
Letmein9856
KartRider: Drift Rep: 200
Posts: 4
Member
Please help I just got banned for lagging in a Squad Speed. I put my game on unrestricted to find more people and I got banned for lagging. I play this game everyday and love it i have no reason to hack or cheat. I was mid race the game was already lagging once I made the first turn and I didn't get my boost after building up my meter twice, I made it to my 2nd lap and the game crashes and says now my account is restricted due to "abnormal gameplay record".
Name in Game Is: Letmein9856
Name in Game Is: Letmein9856
Comments
You'll have to submit a ticket on our website. Sorry about that!
Steps to Take
Contact Support: Reach out to the game's customer support team. Explain your situation clearly, mentioning that you were banned for lagging and not for any cheating or hacking. Provide them with as much detail as possible about what happened during the race.
Internet Connection: Check your internet connection to ensure it is stable and strong. Lagging can often be caused by a poor connection, and addressing this can help prevent future issues.
Game Settings: Since you put your game on unrestricted to find more people, consider changing it back to a more restricted setting to ensure smoother gameplay and reduce the chances of lag.
Hardware Check: Ensure your gaming device is in good condition and capable of running the game smoothly. Sometimes hardware issues can contribute to lag.
Community Forums: Join game forums or communities to see if others have experienced similar issues. They might have additional advice or solutions that have worked for them.
Appeal to the Support Team
When contacting the support team, you might want to approach the situation like how a Speech Therapist works with their clients – with patience and clarity. Just as a speech therapist carefully listens and provides tailored feedback, clearly articulate your situation and request a review of your case.