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K-coin purchase block after March 21st update

AcceptableBandicootAcceptableBandicoot
KartRider: Drift Rep: 100
Posts: 3
Member
in Gameplay Discussion
Hello, I have been playing the game since it first got listed on Steam store Vietnam. I was enjoying the game & did a bunch of K-coin purchases to collect cosmetics in the game. I did more K-coin purchase after the director change to Jaewoo Seo to express my support (however small) of his team for listening and implementing reasonable player feedbacks.
However, right after the March 21st update of BlackPink release, the game blocks my ability to purchase K-coin without warning. I can only suspect that this is due to Vietnam not being a supported region in this game. I was not aware of this info if not for the payment block, I have to look up this information on customer support website.
This is puzzling and frustrating to me because the game is listed officially on Steam store Vietnam, I got blocked during an important collab (BlackPink) without any form of official notice and after I'm already a paying customer and supporter of the game.

I know these supported/unsupported regions issue are complicated, just want to express the frustration from a player point of view. Hope the Kartrider Drift team can be more transparent on this issue.

Comments

  • HarrywillsonHarrywillson
    KartRider: Drift Rep: 200
    Posts: 2
    Member
    edited 1:07AM August 13, 2024
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  • HarrywillsonHarrywillson
    KartRider: Drift Rep: 200
    Posts: 2
    Member
    Harrywillson wrote: »
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    KartRider: Drift Rep: 100
    Post: 1
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  • daniyaldaniyal
    KartRider: Drift Rep: 200
    Posts: 15
    Member
    Harrywillson wrote: »
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  • Danilofreda21Danilofreda21
    Posts: 2
    Member
    It sounds like your frustration stems from the unexpected K-coin purchase block after the March 21st update, likely due to regional restrictions that were not clearly communicated. While this issue can be complicated by regional support limitations, it’s important to address such concerns directly with customer support to ensure better transparency. Meanwhile, if you're looking for ways to make the most of your time, consider exploring some exciting VIP desert safari deals to unwind while awaiting a resolution. Clearer communication from the game’s developers could help avoid such confusion in the future.
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    Post: 1
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    edited 12:11AM
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